19.02.2018
ITIL® Foundation (Version 5) e-læring
ITIL® Foundation (Version 5) provides a modern introduction to digital product and service management and the latest version of the ITIL framework. The course gives you a solid understanding of how organizations create value through digital products and services, with a focus on people, processes, technology, partners and continual improvement.
Through flexible, self-paced eLearning, you will learn the key concepts of ITIL®, including the ITIL Value System, Value Chain, Guiding Principles, management practices and the product and service lifecycle. The course prepares you for the ITIL® Foundation (Version 5) certification exam.