ITIL® 4 Practitioner: Information Security Management

This module provides best practice guidance on how to protect the information needed by the organisation to conduct its business. This includes understanding and managing risks to the confidentiality, integrity and availability of information, as well as other aspects of information security such as authentication and non-repudiation. The practice underpins the strategy and operations of all modern organisations, regardless of how many IT systems they use for conducting their business.

The ITIL 4 Practitioner: Information Security Management is intended for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Information Security Management practice in their everyday work.  

«The purpose of the information security management practice is to protect the information needed by the organization to conduct its business. This includes understanding and managing risks to the confidentiality, integrity, and availability of information, as well as other aspects of information security such as authentication and non-repudiation. . »

Course objectives

This course will help you to:

  • Ensure in conjunction with other ITIL Practices that an organisation’s products and services meet the required level of information security for all involved parties  
  • Protect the technology and data assets crucial for the organisation’s operations including from loss of reputation and financial consequences 
  • Protect the organisation, its employees and its customers from cyber crime 
  • Provide a clear picture of information security threats and vulnerabilities 
  • Measure, assess and develop the Information Security Management practice capability in their organisation by using the ITIL Maturity Model.

Audience

This course is suitable for:

  • IT service management professionals
  • Information security professionals
  • IT managers responsible for service governance
  • Security analysts and infrastructure specialists
  • Professionals responsible for protecting organisational information assets

Prerequisite:

For taking the exam, a candidate must have passed the ITIL 4 Foundation certification or examination.

Understanding the Information Security Management practice

Participants learn the purpose and scope of the Information Security Management practice and how it protects organisational information assets.

Information security risks and controls

The course explores common threats, vulnerabilities and risk management concepts related to confidentiality, integrity and availability of information.

Roles, responsibilities and governance

Participants learn about the key roles involved in managing information security and how governance structures support effective security management.

Supporting tools and technologies

The training explains how technology, automation and security tools support the management of information security practices.

Measuring and improving security capability

Participants explore metrics, success factors and the ITIL capability model to measure and improve the effectiveness of the Information Security Management practice.

How to take the exam:

  • 20 questions
  • Multiple choice
  • 13 out of 20 marks required to pass (65%)
  • 30 minutes
  • Closed book.

You will get an exam voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera.

Get the step-by-Step Guidelines on how to take an Online Proctored Exam on your computer.

ONLINE PROCTORING GUIDELINES

The trainer will also guide you through the procedures on how to book and prepare for the exam during the course.

Requirements:

For taking the exam, a candidate must have passed the ITIL 4 Foundation certification or ITIL® V3 Foundation examination.

 

Practical information

Duration: 1 day
Price: 9 900 NOK
Language: English course material, Norwegian speaking instructor
Format: Classroom or virtual training

FAQ

Hva lærer jeg på dette kurset?
Du lærer hvordan ITIL-praksisen Information Security Management brukes til å beskytte organisasjonens informasjon og håndtere sikkerhetsrisikoer.

Hvem passer kurset for?
Kurset passer for IT-fagpersoner som jobber med IT-tjenester, sikkerhet, drift eller styring av IT-systemer.

Hva er kravene for å delta?
Du må ha bestått ITIL® 4 Foundation eller ITIL® v3 Foundation før du kan ta sertifiseringseksamen.

Hvordan gjennomføres eksamen?
Eksamen gjennomføres online med digital eksamensvakt etter at du har mottatt en eksamensvoucher.

Hva skjer hvis jeg ikke består eksamen?
Retake-regler avhenger av sertifiseringsleverandøren, men det er normalt mulig å ta eksamen på nytt.

Får jeg ekstra tid på eksamen?
Ja, kandidater som ikke har engelsk som morsmål kan få ekstra tid i henhold til eksamensreglene.

 

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