ITIL® Specialist - High Velocity IT
The High Velocity IT Specialist Certification is relevant to everyone working in Agile and DevOps Teams focusing on the rapid delivery of IT solutions. If your organization has moved beyond Agile and Scrum, and is applying Lean principles and a DevOps way of working, this is the training program relevant for you.
Målgruppe:
The ITIL® 4 Specialist: High Velocity IT course is aimed at IT and service management practitioners who work in organizations that are becoming more digitally enabled. Its target audience includes but is not limited to:
- Business Managers
- Business Process Owners
- IT Consultants
- IT Developers
- IT Management
- IT Support Staff
- Service Providers
- System Integrators
Forkunnskaper:
ITIL 4 Foundation is as a prerequisite.
Agenda:
Wil be ready shortly
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- Module 1 - Course Introduction
- Module 2 - Introduction to High-Velocity IT
- Module 3 - High-Velocity IT Approaches
- Module 4 - High-Velocity IT Operating Models
- Module 5 - ITIL Building Blocks for High-Velocity IT
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- Module 6 - High-Velocity IT Culture
- Module 7 - Supporting Models and Concepts for Purpose
- Module 8 - Supporting Models and Concepts for People
- Module 9 - Supporting Models and Concepts for Process
- Module 10 - High-Velocity IT Objectives and Techniques
- Module 11 - Techniques for Valuable Investments
- Module 12 - Techniques for Fast Developments
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- Module 13 - Techniques for Resilient Operations
- Module 14 - Techniques for Co-created Value
- Module 15 - Techniques for Assured Conformance
- Mock ExamFinal Exam (Optional)
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Prerequisites:
- ITIL® Foundation Certificate in IT Service Management OR
ITIL® 4 Managing Professional Transition Certificate
- Training through an Accredited Training Organisation
Exam information:
- Question Format: multiple choice
- Pass Grade: 70 %
- Open Book exam
- No. of Questions: 40
- Duration: 90 minutes
- Extra Time: Candidates taking exam in a language that is not their native, may be awarded 25% extra time