The PECB Lead Crisis Manager training course helps participants develop their competence to support an organization in planning, establishing, maintaining, reviewing, and continually improving its strategic crisis management capability based on the guidelines of ISO 22361 and other best practices. It also provides information regarding the fundamental concepts and principles of crisis management and the effective establishment and implementation of a crisis management framework.
In addition to the explanation of the theoretical concepts related to crisis management, the training course provides practical examples and scenario-based quizzes that will help you reinforce your knowledge and prepare you for real-life scenarios concerning crisis management.
Upon the completion of the training course, participants can sit for the exam and apply to obtain the “PECB Certified Lead Crisis Manager” credential once they pass the exam. The credential demonstrates that the participant possesses the theoretical and practical knowledge and skills to support and lead an organization in designing and developing its crisis management capability based on ISO 22361 guidelines and best practices in this field.
Course objectives:By the end of this training course, participants will be able to:
Audience:
Prerequisites:
The course begins with an introduction to ISO 22361 and the principles of crisis management within modern organisations. Participants explore the scope and purpose of the standard and how crisis management differs from incident management and business continuity.
Key concepts, terminology and governance structures are introduced to establish a shared understanding of how crises impact organisations at strategic and operational levels. The session emphasises leadership responsibilities, decision-making under uncertainty and the importance of structured crisis management systems.
Day two focuses on establishing and implementing a structured crisis management framework. Participants examine how to define roles, responsibilities and escalation paths, ensuring clarity and accountability during crisis situations.
The session explores governance models, communication protocols and coordination mechanisms that support effective crisis leadership. Integration of crisis management within existing management systems and organisational strategies is also addressed.
This day concentrates on proactive prevention and preparedness. Participants learn how to identify vulnerabilities, assess crisis risks and establish early warning mechanisms.
The development of preparedness strategies is examined in depth, including scenario planning, training programmes, crisis simulations and stakeholder communication readiness. The goal is to ensure organisations are equipped to respond decisively when disruptive events occur.
Day four addresses how to manage and coordinate crisis response activities. Participants explore decision-making structures, crisis communication strategies and leadership responsibilities during high-impact events.
Recovery planning is examined to ensure effective stabilisation and restoration of operations following a crisis. Emphasis is placed on maintaining organisational trust, protecting reputation and learning from crisis events.
The final day is dedicated to exam preparation and completion of the official certification examination in accordance with certification body procedures.
After successfully completing the exam, you can apply for the credentials shown on the table below. You will receive a certificate once you comply with all the requirements related to the selected credential. For more information about ISO 22301 certifications and the PECB certification process, please refer to the Certification Rules and Policies.
The requirements for PECB Auditor Certifications are:
Exam
The exam is will take place at the end of the course on onsite classroom courses
For Virtual courses we will send out a voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera. More information about the exam rules will be send from PECB.
As the exam isan Multiple Choice Open book exam, candidates are authorized to use:
Duration: 5 days
Price: 27 900
Language: English
Format: Open course and corporate training
Hva lærer jeg på dette kurset?
Du lærer hvordan du etablerer og leder et strukturert krisehåndteringssystem i tråd med ISO 22361, inkludert styring, beredskap, respons, kommunikasjon og gjenoppretting etter kriser.
Hva kreves for å delta?
Det er ingen formelle krav, men det anbefales at du har grunnleggende forståelse av ledelsessystemer, risikostyring eller beredskapsarbeid.
Hvordan gjennomføres eksamen?
Eksamen gjennomføres enten fysisk på kursstedet eller online med voucher og online eksamensvakt, avhengig av kursformat.
Hva skjer hvis jeg ikke består første eksamen?
Du får vanligvis ett nytt eksamensforsøk som gjennomføres online i henhold til sertifiseringsorganets regler.
Får jeg ekstra tid på eksamen?
Ja, ekstra tid kan gis dersom engelsk ikke er ditt morsmål, i tråd med sertifiseringsreglene.
Hvilken sertifisering får jeg?
Etter godkjent eksamen oppnår du PECB Certified Provisional Crisis Manager sertifiseringen. For å få full sertifisering kan det også stilles krav til dokumentert arbeidserfaring. Sjekk tabellen under sertifisering for mer informasjon.
Hva er forskjellen på Crisis Manager og Business Continuity?
Crisis Management fokuserer på ledelse og koordinering under alvorlige og komplekse hendelser, mens Business Continuity fokuserer på å opprettholde og gjenopprette kritiske forretningsprosesser.
Er dette kurset relevant for ledere?
Ja, kurset er særlig relevant for toppledelse, beredskapsansvarlige, risk managers, kommunikasjonsansvarlige og andre som har ansvar for håndtering av alvorlige hendelser.
Kan jeg ta dette kurset som e-læring eller selvstudium?
Ja, dette kurset tilbys også som e-læring. Påmelding kan registreres på høyre side.
