ISO 9001 Foundations is a two-day training courses which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS). In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement.
After completing this course, you can sit for the exam. If you successfully pass the exam, you can apply for the “Certificate Holder in ISO 9001 Foundation” designation. This certificate demonstrates that you have a general knowledge of ISO 9001 requirements for a QMS and enables you to be part of QMS implementation projects.
Learning objectives:Upon successful completion of this training course, the participants will be able to:
Audience:The ISO 9001 Foundations training course is intended for:
Prerequisites:There are no prerequisites to participate in this training course.
The course begins with an introduction to fundamental quality concepts and the role of a Quality Management System in supporting organisational performance and customer satisfaction. Participants gain an overview of how ISO 9001 structures quality requirements and how these requirements integrate into business processes.
The session continues with detailed coverage of clauses 4 to 6 of ISO 9001. Participants explore the context of the organisation, including internal and external issues, interested parties and the scope of the QMS.
Leadership responsibilities and commitment are examined, along with the development of a quality policy and the assignment of roles and responsibilities. The day concludes with planning activities, including risk-based thinking, addressing risks and opportunities, and establishing quality objectives.
Day two focuses on clauses 7 to 10 of ISO 9001. Participants explore support processes such as resources, competence, awareness, communication and documented information.
The session continues with operational requirements, including control of products and services, design and development considerations and evaluation of external providers.
Performance evaluation is examined through monitoring, measurement, analysis, internal audit and management review processes.
The course concludes with improvement requirements, including nonconformities, corrective actions and continual improvement.
The final part of the day is dedicated to preparation for and completion of the certification examination in accordance with certification body requirements.
Upon the successful completion of the exam, you can apply for one of the credentials shown in the table below. You will receive a certificate once you fulfill all the requirements related to the selected credential. For more information about ISO 37001 certifications and the PECB certification process, please refer to the Certification Rules and Policies.
Exam
The exam is will take place at the end of the course on onsite classroom courses
For Virtual courses we will send out a voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera. More information about the exam rules will be send from PECB.
Examination rules and policies
Results will be communicated by email in a period of 6 to 8 weeks, after taking the exam. The results will not include the exact grade of the candidate, only a mention of pass or fail.
Candidates who successfully complete the examination will be able to apply for a certified scheme which is explained in the course description.
In the case of a failure, the results will be accompanied with the list of domains in which the candidate had failed to provide guidance for exams’ retake preparation.
Candidates, who disagree with the exam results, may file a complaint by writing to examination@pecb.com or through PECB ticketing system.
There is no limit on the number of times a candidate may retake an exam. However, there are some limitations in terms of allowed time-frame in between exam retakes, such as:
After the fourth attempt, a waiting period of 12 months from the last session date is required, in order for candidate to sit again for the same exam. Regular fee applies.
For the candidates that fail the exam in the 2nd retake, PECB recommends to attend an official training in order to be better prepared for the exam.
To arrange exam retakes (date, time, place, costs), the candidate needs to contact Glasspaper.
Duration: 2 days
Price: 14 500 NOK
Language: English
Format: Open course and corporate training
Hva lærer jeg på dette kurset?
Du lærer grunnleggende struktur, prinsipper og krav i ISO/IEC 9001, samt hvordan disse støtter kvalitetsstyring og kontinuerlig forbedring.
Hva kreves for å delta?
Det er ingen formelle krav. Kurset passer for alle som ønsker å forstå kvalitetsstyring eller jobber med kvalitetstemaer.
Hvordan gjennomføres eksamen?
Eksamen gjennomføres enten fysisk på kursstedet eller online med voucher og online eksamensvakt.
Hva skjer hvis jeg ikke består første eksamen?
Du får vanligvis ett nytt eksamensforsøk som gjennomføres online.
Får jeg ekstra tid på eksamen?
Ja, ekstra tid kan gis dersom engelsk ikke er ditt morsmål, i tråd med sertifiseringsreglene.
Får jeg ISO-standaren?
Nei, men du får tilgang til en lånestandar som du kan bruke under kurset og eksamen.
Hvilken sertifisering får jeg?
Etter bestått eksamen oppnår du PECB Certified Holder in ISO 9001 Foundation sertifisering. Se tabell under sertifisering
Hva er forskjellen på Foundation og Lead-kursene?
Foundation gir grunnleggende forståelse av standardens struktur og prinsipper, mens Lead-kursene lærer deg hvordan du implementerer, drifter eller reviderer et fullt styringssystem.
Er dette kurset relevant for ledere?
Ja, dette kurset er relevant for ledere, kvalitetsansvarlige og alle som jobber med forretningsprosesser og forbedring.
Kan jeg ta dette kurset som e-læring eller selvstudium?
Ja, dette kurset tilbys også som e-læring. Påmelding kan registreres på høyre side.
