ISO 9001 Lead Auditor - Quality Management

The PECB ISO 9001 Lead Auditor training course enables you to develop the necessary competence to perform quality management system (QMS) audits by applying widely recognized audit principles, procedures, and techniques. This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other good practices of auditing and integrates them into a comprehensive methodology which enables you to successfully plan, conduct, and close ISO 9001 conformity assessment audits.

Course description:

Apart from a theoretical basis, the training course also provides examples, exercises, and quizzes to help you practice the most important aspects of conformity assessment audits: interpretation of ISO 9001 requirements in the context of an audit, principles of auditing, application of audit methods, approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report. The successful completion of the training course is followed by an exam. If you successfully pass the exam, you can apply for the “PECB Certified ISO 9001 Lead Auditor” credential. An IAS accredited and internationally recognized “PECB ISO 9001 Lead Auditor” certificate validates your professional capabilities and demonstrates that you have the knowledge and skills to audit a QMS based on ISO 9001.

Learning objectives:

By the end of this training course, the participant will be able to:

  • Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001
  • Interpret the ISO 9001 requirements for a QMS from the perspective of an auditor
  • Evaluate the QMS conformity to ISO 9001 requirements, in accordance with the fundamental audit concepts and principles
  • Plan, conduct, and close an ISO 9001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing
  • Manage an ISO 9001 audit program

Audience:

The ISO 9001 Lead Auditor training course is intended for:

  • Auditors seeking to perform and lead QMS audits in behalf of certification bodies
  • Professionals wishing to adopt PECB’s AMS2 Methodology for conducting audits
  • Individuals responsible for maintaining conformity to the requirements of ISO 9001
  • Technical experts seeking to prepare for a QMS audit
  • Professionals wanting to pursue a career in conformity assessment 

Certification

After successfully completing the exam, you can apply for the credentials shown on the table below. You will receive a certificate once you comply with all the requirements related to the selected credential. For more information about ISO/IEC 9001 certifications and the PECB certification process, please refer to the Certification Rules and Policies.

Certification 9001LA.png

Prerequisites:

The main requirements for participating in this training course are a fundamental understanding of ISO 9001 requirements for a QMS and a comprehensive knowledge of audit principles.

Agenda:

  • Introduction to Quality Management Systems (QMS) and ISO 9001

    1. Course objectives and structure
    2. Standards and regulatory frameworks
    3. Certification process
    4. Fundamental concepts and principles of quality management
    5. Quality Management System (QMS)
  • Audit principles, preparation and launching of an audit

    1. Fundamental audit concepts and principles
    2. Audit approach based on evidence and risk
    3. Initiating the audit
    4. Stage 1 audit
    5. Preparing the stage 2 audit (on-site audit)

     

  • On-site audit activities

    1. Stage 2 audit
    2. Communication during the audit
    3. Audit procedures
    4. Creating audit test plans
    5. Drafting audit findings and nonconformity reports
  • Closing the audit

    1. Audit documentation and quality review
    2. Closing the audit
    3. Evaluation of action plans by the auditor
    4. Beyond the initial audit
    5. Managing an internal audit program
    6. Competence, evaluation and closing the training
  • Certification Exam

    1. Preparation for exam
    2. Exam
  • The exam is will take place at the end of the course on onsite classroom courses

    For Virtual courses we will send out a voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera. More information about the exam rules will be send fromPECB.

    Test details:

    • The exam duration is three (3) hours. Non-native speakers receive an additional half an hour.
    • The exam contains essay type questions. 


    As the exam is an Multiple Choice, candidates are authorized to use:

    • A copy of the ISO 9001 Standard
    • Course notes from the Participant Handout;
    • Any personal notes made by the student during the course; and
    • A hard copy dictionary


    Exam-preparation-guides

    Examination rules and policies

    RECEIVE YOUR EXAM RESULTS

    Results will be communicated by email in a period of 6 to 8 weeks, after taking the exam. The results will not include the exact grade of the candidate, only a mention of pass or fail.

    Candidates who successfully complete the examination will be able to apply for a certified scheme which is explained in the course description.

    In the case of a failure, the results will be accompanied with the list of domains in which the candidate had failed to provide guidance for exams’ retake preparation.

    Candidates, who disagree with the exam results, may file a complaint by writing to  or through PECB ticketing system.

    EXAM RETAKE POLICY

    There is no limit on the number of times a candidate may retake an exam. However, there are some limitations in terms of allowed time-frame in between exam retakes, such as:

    • Students, who have completed the full training but failed the written exam, are eligible to retake the exam once for free within a 12 month period from the initial date of the exam.
    • If a candidate does not pass the exam on the second attempt, he/she must wait 3 months (from the initial date of the exam) for the next attempt (2nd retake). Retake fee applies.
    • If a candidate does not pass the exam on the third attempt, he/she must wait 6 months (from the initial date of the exam) for the next attempt (3rd retake). Retake fee applies.

    After the fourth attempt, a waiting period of 12 months from the last session date is required, in order for candidate to sit again for the same exam. Regular fee applies.

    For the candidates that fail the exam in the 2nd retake, PECB recommends to attend an official training in order to be better prepared for the exam.

    To arrange exam retakes (date, time, place, costs), the candidate needs to contact Glasspaper.

     

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