Digital Transformation Officer

The Certified Digital Transformation Officer training course enables participants to learn how to successfully integrate computer-based technologies into organizations’ processes; thus, transforming how those organizations operate and provide products and services.

Course description:

Although digital transformation enables organizations to improve customer experience, enhance business performance, and increase their efficiency, its implementation is not that facile as it requires, among others, competent individuals, the necessary resources, including complex software and technology, changes in organizational structure, and the implementation of change management and digital transformation strategies. To address and manage these aspects effectively, organizations need a Certified Digital Transformation Officer (CDTO).

The PECB Certified Digital Transformation Officer training course provides insightful information that will help participants to gain a comprehensive knowledge on digital transformation and the steps required to digitally transform a business model, including a thorough explanation and discussion on digital transformation methodologies and approaches. In addition, participants will acquire knowledge on some of the most widely used technologies, such as artificial intelligence, machine learning, IoT, blockchain, cloud computing, and big data. 

Upon the successful completion of the training course and exam, participants can apply for the “PECB Certified Digital Transformation Officer” credential.

Learning objectives:

Upon successfully completing the training course, participants will be able to:

  • Explain the fundamental concepts of digital transformation and digital transformation technologies, including artificial intelligence, cloud computing, big data, machine learning, IoT, and blockchain 
  • Adopt the approaches and methodologies used for the implementation of digital transformation strategies in an organization
  • Support an organization in effectively designing, implementing, monitoring, and improving a digital transformation strategy
  • Monitor and measure the outcomes of the digital transformation strategy
  • Explain and apply the approaches and techniques used to establish a digital culture and communicate the digital transformation strategy


This training course is intended for:

  • Managers and leaders seeking to thrive in the digital economy
  • Individuals responsible for transforming the organization’s operations through digital technologies 
  • IT professionals or consultants seeking to enhance their knowledge on digital design and strategy to support the organization’s digital transformation initiatives
  • C-suite executives in digital, information, marketing, and IT roles seeking to understand how digital technologies can be used to transform business processes

Educational approach

  • The training course provides both theoretical concepts and practical examples regarding digital transformation that will help participants to understand the implementation of digital transformation strategies and technologies.
  • The training course contains essay-type exercises and multiple-choice quizzes, some of which are scenario-based.
  • The participants are encouraged to interact with one another and engage in meaningful discussions when completing the quizzes and exercises.
  • The structure of quizzes is similar to that of the certification exam.


The main requirements for participating in this training course are having a fundamental understanding of information technology concepts and general knowledge of digital transformation.


After successfully completing the exam, you can apply for one of the credentials shown on the table below. You will receive a certificate once you fulfill all the requirements of the selected credential.

For more information about the certification process, please refer to the Certification Rules and Policies.

Certification CDPO.png

The digital transformation activities should follow best implementation practices and include the following:

  1. Assessing risks related to digital transformation
  2. Creating a digital ecosystem
  3. Designing and implementing a digital transformation strategy
  4. Conducting a gap analysis or SWOT analysis for digital transformation projects
  5. Measuring the ROI of digital transformation projects


Introduction to digital transformation:

  1. Training course objectives and structure
  2. Introduction to digital transformation
  3. Digital ecosystems
  4. Digital business models
  5. Artificial intelligence, machine learning, IoT, and blockchain

Digital transformation technologies, approaches, and methodologies and planning of the digital transformation strategy:

  1. Cloud computing and big data
  2. Digital transformation approaches and methodologies
  3. Digital asset management
  4. Planning the digital transformation strategy Analyzing the current situation

Management of digital transformation risks and implementation of the digital transformation strategy:

  1. Digital transformation risk identification
  2. Digital transformation risk analysis, evaluation, and treatment
  3. Designing and implementing the digital transformation strategi

Communication and monitoring of the digital transformation strategy:

  1. Measuring and monitoring the digital transformation strategy
  2. Culture change and communication of the digital transformation strategy
  3. Digital transformation across industries
  4. Closing of the training course

Certification Exam

  1. Preparation for exam
  2. Exam

The exam is will take place at the end of the course on onsite classroom courses

For Virtual courses we will send out a voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera. More information about the exam rules will be send from PECB.

Test details:

  • The exam duration is three (3) hours. Non-native speakers receive an additional half an hour.
  • Multiple Choice
  • 80 questions (The passing score of the exam is 70%. )

As the exam is an an Type Open book exam, candidates are authorized to use:

  • Training course materials (accessed through PECB Exams app and/or printed )
  • Any personal notes taken during the training course (accessed through the PECB Exams app and/or printed)
  • A hard copy dictionary


Examination rules and policies


Results will be communicated by email in a period of 6 to 8 weeks, after taking the exam. The results will not include the exact grade of the candidate, only a mention of pass or fail.

Candidates who successfully complete the examination will be able to apply for a certified scheme which is explained in the course description.

In the case of a failure, the results will be accompanied with the list of domains in which the candidate had failed to provide guidance for exams’ retake preparation.

Candidates, who disagree with the exam results, may file a complaint by writing to or through PECB ticketing system.


There is no limit on the number of times a candidate may retake an exam. However, there are some limitations in terms of allowed time-frame in between exam retakes, such as:

  • Students, who have completed the full training but failed the written exam, are eligible to retake the exam once for free within a 12 month period from the initial date of the exam.
  • If a candidate does not pass the exam on the second attempt, he/she must wait 3 months (from the initial date of the exam) for the next attempt (2nd retake). Retake fee applies.
  • If a candidate does not pass the exam on the third attempt, he/she must wait 6 months (from the initial date of the exam) for the next attempt (3rd retake). Retake fee applies.

After the fourth attempt, a waiting period of 12 months from the last session date is required, in order for candidate to sit again for the same exam. Regular fee applies.

For the candidates that fail the exam in the 2nd retake, PECB recommends to attend an official training in order to be better prepared for the exam.

To arrange exam retakes (date, time, place, costs), the candidate needs to contact Glasspaper.


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