Certified Agile Facilitator

The Certified Agile Facilitator (CAF) program is to grow participants’ mindset, knowledge and ability in the area of professional facilitation. Effectively facilitating a group or team toward co-created, meaningful and committed outcomes is a core agile coaching competency as well as a skill necessary for effective leadership.

The CAF program supports the growth of participants and helps with challenges from real working environments. While participants advances their facilitation skills, participants also support their teams and organizations to advance.

What are the benefits of a Certified Facilitator® certification?
  • Integrate your existing knowledge and skills to unleash your facilitation potentials
  • Distinguish yourself in the global marketplace
  • Stand out in your industry as an advanced member of the globally recognized Scrum Alliance community
  • Support your teams and organizations’ advanced value to your employer (or potential employer) as a highly trained Agile professional
  • Deep dive of an in-demand skill that goes beyond technique alone and explores the mindset of a facilitator
  • Live, immersive facilitation practice
  • Membership with the Scrum Alliance

Who should take the course?

This course is for:

  • Product people (product manager, product owner) to facilitate workshops with stakeholders
  • Project manager
  • People manager
  • ScrumMaster and Agile Coaches wanting to advance their facilitation skills
  • Individuals who want to develop themselves on the path of Agile Coach
  • Anybody who wants to learn about group facilitation
  • Anybody who wants to become a trainer and needs to improve facilitation and design facilitation plans

The Certified Facilitator does not require prior learning. For anybody who doesn’t understand Agile and Scrum, some preparation work has to be done to work with facilitation in an Agile context.

Commitments
  • Preparation before the workshop requires approximately 60 minutes on average
  • 2 full-day workshop or 3 half-day workshop with full engagements and practices in workshops
  • Practices and follow up – for those who are interested in designing facilitation plans and practice, you can come back for a follow-up session or ask for feedback about your facilitation plans, to further enhance facilitation practice, build insights, tackle challenges, and further advance.

Evelyn Tian

Evelyn Tian is an experienced coach, trainer, and international keynote speaker with a deep passion for enabling organizational growth and driving product excellence. She is among the very few worldwide who hold the combined credentials of Certified Enterprise Coach, Certified Team Coach, Certified Scrum Trainer, and Advanced Certified Mentor Coach.

Dedicated to supporting both individuals and organizations in reaching the next level, Evelyn has mentored agile practitioners from more than 80 countries (as of November 2023). She actively contributes to the global community through free monthly coaching clinics and international networking events.

Evelyn is a China born Canadian living in Sweden, and holds academic background spans Electrical Engineering, Computer Science, and an Executive MBA. 

Course content:

  • Facilitation Fundamentals
  • Facilitation Essentials
    • Emotional Intelligence and Facilitation
    • Facilitating through conflicts
    • Fostering and Repairing Psychological Safety
  • Facilitation Stages
    • Assessing Group’s Context and Needs
    • Designing Facilitation Plan
    • Forwarding the Action
  • Orientation of A Facilitator
    • Facilitating from front, side, back and inside
  • Meta skills
  • Deep democracy
  • Co-facilitation
    • Designing co-facilitation plan
    • Co-facilitation in action
  • Facilitation Practice and Advancement

Participants can select from a list of popular Agile and Scrum-related events to practice with. Commonly, participants practice their facilitation learning with the following topics:

  • Product backlog refinement
  • Sprint planning with multiple teams
  • Sprint review with multiple teams and multiple stakeholders
  • Sprint retrospective of different teams and at scale
  • Organization level retrospective
  • ScrumMaster community related
  • Product Owner community related
  • Story mapping workshop
  • Product visioning workshop
  • Product strategy related workshops
  • Product roadmap planning sessions
  • Stakeholder alignment workshop
  • Leadership learning related
  • Value stream mapping workshop
  • OKR workshop and more…

Certification:

This course provides the opportunity to earn the Certified Agile Facilitator (CAF) certification, approved by Scrum Alliance.

There is no formal exam for this certification. Participants achieve the CAF credential by actively completing all components of the course, which includes a minimum of 16 hours of instructor-led learning.

Upon successful completion, your instructor will register you with Scrum Alliance, and you will officially receive the Certified Agile Facilitator title in your Scrum Alliance profile.

The course hours can also be applied as Scrum Education Units (SEUs) toward maintaining or renewing other Scrum Alliance certifications.

These courses can support your learning journey:

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