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Basics of IT Service Management based on ITIL, the most famous guide for service management. The purpose of this certification program is to familiarize the candidates with different aspects of IT services management and the way they can work together to create user satisfaction and increase profits in the company.

Equips you with the expertise to effectively apply MSP principles and best practices, ensuring measurable value is delivered to your organization.

Har din virksomhet behov for å rekruttere personell innen administrasjon, resepsjon, kundeservice eller HR?

I dagens konkurransepregete arbeidsmarked fungerer en sertifisering som et kvalitetsstempel, en dokumentasjon av at du besitter relevant kompetanse. Det er stadig flere som stiller krav om sertifisert kompetanse, særlig i IT-bransjen, både ved ansettelser og i offentlige anbudsprosesser. Glasspaper er autorisert testsenter for en rekke anerkjente leverandører, som sikrer at du får en uavhengig verifikasjon av dine ferdigheter.

This advanced certification drills deep into the latest thinking to develop true digital marketing expertise. Learn about advanced digital marketing strategy, leadership, SEO, social media and CX.

Today's employees need to be able to develop skills quickly in a wide range of economic and technological fields and subjects. Immediate access to quality-assured and approved learning resources are of great value in this regard. Organizations need learning solutions that can meet the needs of all parts of their organization, which can easily be linked with the organization's strategies and objectives, and which can be effectively balanced with your IT infrastructure.

The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. The course provides the practical skills necessary to create a “learning and improving” IT organization, with a strong and effective strategic direction. With the help of ITIL® 4 concepts and terminology, activities, exercises, examples, and the case study included in the course, you will acquire relevant knowledge to pass the ITIL® Strategist: Direct, Plan, and Improve certification exam.

AI is no longer just about ChatGPT for today’s modern marketers! Master practical AI skills that will empower you to design and implement an end-to-end, AI-driven digital strategy achieving more (ROI) with less time and effort. Learn how to leverage specialized AI tools to maximise your channel performance across each stage of customer journey, from SEO to Social Media, Paid Advertising, and beyond.

Understand the holistic method of programme management, focusing on benefits realisation and aligning programmes with your organisation’s strategy.

ITIL 4 kommer med et helt nytt sertifiseringsløp. Hvor vi i tidligere versjon av ITIL 4 så to ulike tracks, ITIL Managing Professional (MP) og Strategic Lead (SL), har Axelos nå lansert ITIL Practice Manager (PM). Practice Manager kursene består av ett-dagers kurs, hvor en må gjennomføre fem uavhengige kurs, eller ett tre-dagers bundle kurs i tillegg til kurset ITIL 4 Create, Deliver and Support for å oppnå tittelen.

Practical and advanced topics in project management based on PRINCE2 methodology, the most famous, generic project management method. The main purpose of this certification program is to prepare the candidates for taking on more serious roles in project management, from designing and implementing the system to successful leadership. The topic is presented as a discussion over scenarios and questions commonly seen in projects.

Dagens ansatte må raskt kunne utvikle ferdigheter i et bredt spekter av økonomiske og teknologiske fag. Umiddelbar tilgang til læringsressurser som er kvalitetssikret og godkjent vil da være av stor verdi. Organisasjoner trenger en læringsløsning som kan dekke behovene til alle deler av organisasjonen, som enkelt kan knyttes inn mot bedriftens strategi og mål, og som effektivt balanseres med bedriftens IT-infrastruktur.

Torsdag 31. januar ble det publisert en pressemelding om at Amazone Web Services åpner kontorer i Norge, i Oslo.

PRINCE2 er designet slik at den kan fungere innenfor enhver kontekst, inkludert organisatorisk og kommersiell, leveransemetode, krav til bærekraft og prosjektskala.

Advance your skills beyond PRINCE2 Agile Foundation. Learn to lead teams, apply agile practices, and use agile tools effectively across your organization.

We have exciting news to share! On June 12th, 2024, we signed an Official Training Partner (OTP) agreement with ISC2, a world-leading provider of information security training and certifications. With this partnership, we expand our investment in competency and documented skills in the area of IT security.

Glasspaper is Norway's largest service provider of IT training and a significant operator in the recruitment and hiring market for IT consultants. Our network and expertise provide us with a bird's-eye view of the Norwegian consultancy market. Many of our customers come to use because they find it difficult to attract and find the right IT consultants for shorter projects or long-term placement.

Learn how to rank your site on Google. This interactive short course teaches you the benefits of how your website content, mobile optimization and usability will improve your overall website performance. Discover how to build your SEO strategy and evaluate performance over time.

Basics of project management based on PRINCE2 methodology, the most famous, generic project management method. The main purpose of this certification program is to familiarize the candidates with PRINCE2 approach, principles, processes, themes, and terminology. Successful candidates will have a better understanding of project ecosystem and can contribute more to the success of the project