VMware Cloud Foundation: Troubleshooting [v9.1]

Develop advanced troubleshooting skills for VMware Cloud Foundation 9.1 and learn how to diagnose, investigate, and resolve issues across deployment, compute, networking, storage, automation, and Kubernetes environments.

This comprehensive five-day hands-on course provides the knowledge and practical skills needed to troubleshoot VMware Cloud Foundation 9.1 environments.

The course combines instructor-led training with hands-on labs and focuses on systematic troubleshooting, log analysis, and identifying the root causes of issues across the VMware Cloud Foundation platform. You will work with VCF Operations and its integrated logs, metrics, flows, health information, and troubleshooting capabilities to investigate problems across the environment.

The training covers troubleshooting of new deployments, upgrades, licensing, workload domains, compute, networking, vSAN storage, certificate management, VCF Automation, and vSphere Kubernetes Service. You will also learn how to identify relevant log files, use command-line interfaces, analyze network and storage performance, and troubleshoot VKS cluster deployments.

Key takeaways

By the end of the course, you should be able to:

  • Describe the VMware Cloud Foundation solution, architecture, and core components
  • Use VCF Operations to investigate health, logs, metrics, flows, storage, and networking issues
  • Apply a structured troubleshooting methodology to deployment and upgrade issues
  • Identify and analyze relevant VCF Installer logs
  • Troubleshoot licensing in connected and disconnected environments
  • Diagnose workload domain creation and host commissioning issues
  • Troubleshoot ESX hosts, vCenter, virtual machines, and cluster-related issues
  • Analyze network operations, flows, and performance
  • Monitor and troubleshoot vSAN health and performance
  • Troubleshoot certificate management and Microsoft Certificate Authority integration
  • Identify logs and deployment issues related to VCF Automation
  • Troubleshoot vSphere Supervisor and VKS cluster deployments
  • Use command-line interfaces, kubectl commands, and log files to investigate platform health

Target audience

This course is designed for:

  • System Administrators
  • Solution Engineers
  • Consultants
  • Support Personnel

Prerequisites

Participants should have completed:

  • VCF Fundamentals for Technical Support
  • VMware Cloud Foundation: Build, Manage and Secure [V9.1]
  • VMware Cloud Foundation: Automate and Operate [V9.1]

Familiarity with command-line interfaces is strongly recommended.

Module 1: Course Introduction

Get an overview of the course structure, objectives, and the troubleshooting areas covered throughout the training.

You will:

  • Review course objectives
  • Understand the course structure and lab environment

Module 2: Troubleshooting with VCF Operations

Learn how VCF Operations provides centralized visibility and troubleshooting capabilities across VMware Cloud Foundation.

You will:

  • Analyze fleet visibility and VCF Health
  • Monitor storage and network operations
  • Compare tools for logs, metrics, flows, and Kubernetes monitoring
  • Understand how logs, metrics, and flows provide end-to-end operational visibility
  • Use the Troubleshooting Workbench
  • Save and share troubleshooting sessions
  • Compare logs within troubleshooting sessions
  • Work with Real-Time Metrics and TopN views
  • Analyze network flows
  • Explore integrated log management
  • Understand Log Management enhancements in VCF Operations 9.1
  • Understand how the Log Management component is deployed

Module 3: Troubleshooting New Deployment

Learn how to investigate problems that occur during the initial deployment of VMware Cloud Foundation.

You will:

  • Review VCF architecture and components
  • Understand the sequence of the VCF installation process
  • Identify key log files used to troubleshoot VCF installation issues

Module 4: Troubleshooting Upgrades

Learn how to diagnose issues that occur during validation and upgrade processes.

You will:

  • Understand deployment models based on existing infrastructure
  • Apply troubleshooting methods to common validation precheck errors
  • Identify VCF Installer logs relevant to upgrade troubleshooting
  • Understand VMware vSphere Foundation Private Cloud architecture
  • Identify supported upgrade paths
  • Review prerequisites for deploying vSphere Foundation

Module 5: Troubleshooting License Management

Learn how to diagnose licensing issues within VMware Cloud Foundation.

You will:

  • Understand license assignment for connected and disconnected deployments
  • Locate logs for VCF licensing components
  • Use ESX host commands to verify licensing status

Module 6: Workload Domain Troubleshooting

Learn how to diagnose issues related to workload domain deployment and configuration.

You will:

  • Review workload domain architecture models
  • Understand the workload domain creation workflow
  • Troubleshoot workload domain commissioning
  • Troubleshoot network pool creation
  • Diagnose ESX host commissioning issues
  • Identify networking prerequisites for workload domains
  • Locate relevant workload domain log files

Module 7: Troubleshooting VMware Cloud Foundation Compute

Develop troubleshooting skills for the compute layer of VMware Cloud Foundation.

You will:

  • Monitor compute environments
  • Troubleshoot ESX hosts
  • Diagnose vCenter issues
  • Investigate and resolve virtual machine problems
  • Understand vSphere cluster functionality and common issues

Module 8: Troubleshooting VMware Cloud Foundation Networking

Learn how to investigate networking and connectivity issues.

You will:

  • Monitor network operations
  • Deploy the Operations Network appliance
  • Analyze network flows
  • Investigate network performance

Module 9: Troubleshooting VCF vSAN Storage

Learn how to analyze storage health and performance across VMware Cloud Foundation.

You will:

  • Analyze vSAN performance using VCF Operations
  • Monitor vSAN health using VCF Operations and vSphere Client
  • Compare available vSAN monitoring tools
  • Use VCF Operations reports for vSAN environments
  • Capture performance metrics at VM and VMDK level

Module 10: Troubleshooting Using VCF Operations Fleet Management

Learn how to diagnose issues involving certificates and centralized fleet management.

You will:

  • Understand centralized certificate management
  • Configure Microsoft Certificate Authority integration
  • Generate and replace certificate signing requests
  • Troubleshoot Microsoft CA intermediate certificate failures
  • Identify logs related to certificate management issues
  • Understand centralized password management and expiration monitoring

Module 11: Troubleshooting VMware Cloud Foundation Automation

Learn how to investigate deployment and operational issues affecting VCF Automation.

You will:

  • Identify VCF Automation deployment stages and options
  • Review prerequisites for clustered deployments
  • Understand the clustered deployment process
  • Identify key deployment log files
  • Generate and review VCF Automation support log bundles
  • Investigate VMSP cluster provisioning and health using relevant logs and commands

Module 12: Troubleshooting vSphere Kubernetes Service

Learn how to troubleshoot VMware Cloud Foundation environments running vSphere Supervisor and vSphere Kubernetes Service.

You will:

  • Identify key vSphere Supervisor components
  • Understand Supervisor deployment models
  • Identify the main components of vSphere Kubernetes Service
  • Understand integration between vSphere Supervisor, VKS, and Fleet Depot Service
  • Analyze Supervisor architecture when diagnosing issues
  • Troubleshoot VKS cluster deployments using logs and health checks

Practical information

  • Duration: 5 days
  • Price: 49 950 NOK
  • Language: English
  • Format: Available as open enrollment and in-company training

FAQ

Hvordan gjennomføres kurset?

Kurset kan gjennomføres som et åpent kurs eller som bedriftsinternt kurs. Du kan delta enten fysisk i klasserom eller virtuelt.

Hvem passer kurset for?

Kurset passer for systemadministratorer, Solution Engineers, konsulenter og supportpersonell som arbeider med drift og feilsøking av VMware Cloud Foundation-miljøer.

Hva lærer jeg i løpet av kurset?

Du lærer hvordan du systematisk undersøker og løser problemer i VMware Cloud Foundation 9.1. Dette inkluderer deployment, upgrades, lisensiering, workload domains, compute, nettverk, vSAN, certificates, VCF Automation og vSphere Kubernetes Service.

Er kurset praktisk rettet?

Ja. Dette er et hands-on kurs som kombinerer teori med praktiske labøvelser. Du arbeider med feilsøking, logganalyse og diagnostisering av problemer i VMware Cloud Foundation-miljøer.

Hvilke temaer dekkes i kurset?

Kurset dekker VCF Operations, Troubleshooting Workbench, deployment og upgrades, licensing, workload domains, ESX og vCenter, networking, vSAN, certificate management, VCF Automation, vSphere Supervisor og VKS.

Hvilke forkunnskaper anbefales?

Du bør ha gjennomført VCF Fundamentals for Technical Support, VMware Cloud Foundation: Build, Manage and Secure [V9.1] og VMware Cloud Foundation: Automate and Operate [V9.1]. Det anbefales også at du er komfortabel med å arbeide i kommandolinjen.

Hva gjør dette kurset unikt?

Kurset er spesifikt utviklet for feilsøking av VMware Cloud Foundation 9.1 og dekker hele plattformen, fra deployment og grunnleggende infrastruktur til VCF Operations, Automation og Kubernetes. Et sentralt fokus er å lære hvordan logger, metrics, flows og health-data kan kombineres for å finne årsaken til problemer.

Other relevant courses