This course provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues. Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.
This course is based on Red Hat Enterprise Linux 7.5, Red Hat Satellite 6.3, Red Hat Ansible® Engine 2.5, Red Hat Ansible Tower 3.2, and Red Hat Insights.
This course is aimed at senior system administrators who wish to learn more about troubleshooting.
Red Hat recommends these prerequisites:
Introduction to troubleshooting
Describe a generalized strategy for troubleshooting.
Take proactive steps to prevent small issues
Prevent small issues from becoming large problems by employing proactive system administration techniques.
Troubleshoot boot issues
Identify and resolve issues that can affect a system's ability to boot.
Identify hardware issues
Identify hardware problems that can affect a system’s ability to operate.
Troubleshoot storage issues
Identify and fix issues related to storage.
Troubleshoot RPM issues
Identify and fix problems in, and using, the package management subsystem.
Troubleshoot network issues
Identify and resolve network connectivity issues.
Troubleshoot application issues
Debug application issues.
Deal with security issues
Identify and fix issues related to security subsystems.
Troubleshoot kernel issues
Identify kernel issues and assist Red Hat Support in resolving kernel issues.
Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review
Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.
This training will help you prepare for Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting exam (EX342)