ITIL® Strategist - Direct, Plan and Improve

The Direct, Plan and Improve ITIL Strategist Certification is relevant to managers at all levels within the IT organization. If you are leading one or more teams, and are involved in building plans and driving improvement initiatives, this certification is relevant for you.

Beskrivelse:

This course provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. The course covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage.

Målgruppe:

IT Service Management professionals, specifically managers at all levels, and those involved in continual service improvement initiatives.

Professionals will learn to use practical and strategic methods for planning and delivering continual improvement with necessary agility. As planning and continual improvement are universal capabilities, this certification is relevant to both the ITIL Managing Professional as well as Strategic Leader stream.

Forkunnskaper:

ITIL 4 Foundation is as a prerequisite.

Agenda:

The course will be ready beginning of 2020

  • More information will follow 

Other relevant courses

6. February
2 days
Classroom
20. January
3 days
Classroom