Change Management Practitioner

The Change Management Practitioner course provides participants with a thorough grounding in the Principles of Change Management, as they are summarized in the reference literature. The Change Management practitioner course is aimed to get a deep understanding of why change happens, how change happens and what needs to be done to make change a more welcoming and achievable concept. In particular such course should be delivered in in organizations looking for real application of the different frameworks and of the ways of approaching change at an individual, team and organizational level.

Course description:

This course is delivered using a case study and an exercise kit designed to further enhance and cement the candidates understanding of the subject. Students who have attended this course are suitably prepared to successfully take the associated Change Management Practitioner certification exam. 

Participants will learn a deep understanding of how to apply the principles and core elements of Change Management, namely:
  • Managing change and the individual
  • Managing change and the team
  • Managing change and the organization
  • Leadership and change


Program, Project and Business Managers, HR representatives, any member of a team in charge of leading or facilitating a transformation. 


Change Management Foundation® certificate.


  • At the end of this course, you will be able to: 

    1. Understand how to support people learn what they need to during change
    2. Appreciate different approaches to change management and their implications for supporting individuals through change and understand why people react as they do and how delegates can help individuals through the change process
    3. Appreciate why teams are important in change, understand what factors contribute to team success and understand how teams change and develop and so help delegates to deliver improvements in team performance
    4. Identify key metaphors describing how organisations change and how these can help delegates plan appropriate action during change
    5. Understand what assumptions people may have about organisational change
    6. Formulate an integrated model of the change management process and how this can help delegates to introduce successful change within an organisation
    7. Know what key areas need to be considered are when planning organisational change and understand the difference between management and leadership
    8. Identify different leadership styles and their effects on the change process
    9. Understand the important role leaders have to play in change management
    10. Begin to develop a healthy response to the demands of change management leadership
    11. Take the Change Management Practitioner Certification exam


  • The exam is will take place at the end of the course on onsite classroom courses

    For Virtual courses we will send out a voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera.

    The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. 

    Exam format:

    • Objective testing based on a case study scenario
    • Four questions of 20 marks each
    • 40 marks required to pass (out of 80 available) - 50%
    • 2.5 hours duration
    • Restricted open book - The Effective Change Manager’s Handbook may be used in the exam.

Other relevant courses

30. August
3 days
Classroom Virtual