The Change Management courses, develop the practical skills needed to apply change management approaches and techniques, support people through change and help embed sustainable change within your organisation.
Change Management Practitioner builds on the knowledge gained at Foundation level and focuses on applying change management approaches and techniques in real organisational situations.
The course explores how learning, coaching, conflict management and facilitation can support successful change. You will also learn how to identify organisational levers, adoption approaches and reinforcing systems that help sustain and embed change over time.
Through a combination of practical application and exam preparation, the course develops your ability to support change leaders, facilitate collaboration and manage the human aspects of organisational transformation.
Course objectivesAfter the course you will be able to:
Target audienceThis course is suitable for:
PrerequisitesParticipants must hold the Change Management Foundation® certificate before attending this course.


What will be covered:
Sustaining change
Types of levers for change
Tipping point and critical mass
Roger’s adoption model
Learning for change
Introduction to effective instruction
Learning needs and objectives - knowledge, skills and attitudes
Coaching for change
Active listening
Giving developmental feedback
Framework for coaching
Handling Conflict in Change
Conflict in change situation and conflict management
Facilitation for co-design
Facilitation principles for co-design
Practitioner exam guidance
Practitioner sample exam questions

The exam is will take place at the end of the course on onsite classroom courses
For Virtual courses we will send out a voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera.
The Practitioner exam tests whether a candidate knows how to apply the change management approaches and techniques to the management of change within their organisation.
Exam format:

Duration: 2 days
Price: 17 900 NOK
Language: English course material with a Norwegian- or English-speaking instructor
Format: The course is offered as an open course and can also be booked as an in-company course.
Hva er forskjellen på Change Management Foundation og Practitioner?
Foundation gir deg grunnleggende kunnskap og forståelse av endringsledelse. Practitioner bygger videre på dette og fokuserer på hvordan du anvender metodene og teknikkene i konkrete endringssituasjoner.
Må jeg ha Change Management Foundation først?
Ja. Du må ha Change Management Foundation-sertifisering før du deltar på Practitioner-kurset.
Hva lærer jeg på Practitioner-kurset?
Du lærer blant annet hvordan du støtter læring og utvikling gjennom endring, bruker coaching, håndterer konflikter, fasiliterer samarbeid og arbeider for å forankre endringer i organisasjonen.
Er eksamen inkludert i kursprisen?
Ja. Change Management Practitioner-eksamen er inkludert i kursavgiften.
Hvordan gjennomføres eksamen?
På klasseromskurs gjennomføres eksamen på slutten av kurset. Ved virtuelle kurs får du en voucher som gir tilgang til en digital eksamen med ekstern overvåking.
Er Practitioner-eksamen åpen bok?
Ja, men det er en begrenset åpen bok-eksamen. APMG Change Management Study Guide er tillatt som hjelpemiddel.
