Trend Micro Apex One for Certified Professionals

In this course, you will learn how to use Trend Micro Apex One™. This course details basic architecture, protection functionality, deployment scenarios, and troubleshooting. Through hands-on labs, participants practice configuring Apex One protection features, along with the administration options needed for a successful implementation and longterm maintenance. Taught by Trend Micro certified trainers, this course incorporates a variety of hands-on lab exercises, allowing participants to put the lesson content into action.


This course is designed for IT professionals responsible for protecting endpoint computers from data breaches and targeted attacks. This includes those involved with Operations, Deployment, Security Response, and Compliance.


There are no mandatory prerequisites to attend this course. However, a working knowledge of Trend Micro products and services, as well as an understanding of basic networking concepts and principles will be helpful. Basic knowledge of the following topics is also beneficial:

  • Windows servers and clients
  • Microsoft Internet Information Server (IIS)
  • General understanding of malware

Course objectives

After completing this course, you should be able to:

  • Describe the purpose, features, functions, and capabilities of Apex One
  • Define the components that make up Apex One
  • Implement security using Security Agents
  • Configure and administer Apex One Servers and Agents
  • Deploy Apex One policies using Trend Micro Apex Central
  • Troubleshoot common issues
  • Attempt the Trend Micro Certified Professional for Apex One Certification Exam

Course content

Apex One Overview

Trend Micro solutions, Key features of Apex One, Apex One components, Deployment methods, Threat detection

Apex One Server

Apex One Server tasks, Apex One Server services and components, Configuration repositories, Installing/upgrading Apex One Server, Apex One plug-ins and utilities

Apex One Web Management Console

Logging into the console, Integrating with Active Directory, Creating new administrative accounts

Security Agents

Security Agent tasks, Security Agent services and components, Security Agent tree, Installing Agents, Migrating from other endpoint security software, Agent-to-Server/Server-to-Agent communication, Endpoint location, Moving Security Agents, Uninstalling Security Agents, Agent settings and grouping, Agent self-protection, Agent privileges

Managing Off-Premise Agents

Protection features, Installing the Apex One Edge Relay Server, Registering the Apex One Edge Relay Server, Edge Relay Server and external Agent communication, Edge Relay Server digital certificates

Keeping Apex One Updated

ActiveUpdate, Updating the Apex One Server, Updating Security Agents, Update Agents, Security compliance

Trend Micro Smart Protection

Smart Protection services and sources, Configuring the Smart Protection source

Protecting Endpoint Computers from Malware

Scanning for malware, Scan settings, Quarantining malware, Smart Scan, Spyware/grayware protection, Preventing outbreaks

Protecting Endpoint Computers Through Behavior Monitoring

Malware behavior blocking, Ransomware protection, Anti-exploit protection, Fileless malware protection, Newly encountered program detection, Event monitoring, Behavior monitoring exceptions

Protecting Endpoint Computers from Unknown Threats

Common Vulnerabilities and Exposures exploits, Predictive machine learning, Offline predictive machine learning

Detecting Emerging Malware Through Trend Micro™ Connected Threat Defense

Connected Threat Defense requirements, Deep Discovery Analyzer, Suspicious Objects

Blocking Web Threats

Web reputation, Detecting suspicious connections, Protecting against browser exploits

Protecting Endpoint Computers Through Traffic Filtering

Firewall filtering, Application filtering, Certified Safe Software list, Stateful inspection, Intrusion Detection System, Firewall policies and profiles

Preventing Data Leaks on Endpoint Computers

Data Loss protection, Installing Data Loss protection, Configuring data identifiers, data loss prevention templates and policies, Device control

Deploying Policies Through Apex Central

Apex Central, Apex Central management modes, Managing Apex One policies in Apex Central, Data Discovery policies

Blocking Unapproved Applications on Endpoint Computers

Integrated Application Control, Application Control criteria, Implementing Application Control, User-based Application Control, Lockdown Mode, Best practices

Protecting Endpoint Computers from Vulnerabilities

Integrated Vulnerability Protection, Vulnerability Protection Pattern, Implementing Vulnerability Protection, Network Engine settings

Detecting and Investigating Security Incidents on Endpoint Computers

Integrated Endpoint Sensor, Endpoint Detection and Response, Apex One Incident Response Model, Managed Detection and Response

Troubleshooting Apex One

Debugging the Apex One Server and Agents, Troubleshooting communication issues, Troubleshooting virus infection, Troubleshooting Apex One services, Troubleshooting sample submission