MS-100: Microsoft 365 Identity and Services

In this 5 day course you will learn about Office 365 Management, Microsoft 365 Tenant & Service Management and Microsoft 365 Identity Management. This course (together with MS-101) will help you prepare for the new certification: Microsoft 365 Certified Enterprise Administrator Expert.


This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Administrator role, and who will take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. 


To attend this course students should have a working knowledge of Microsoft 365 workloads and should have been an administrator for at least one Microsoft 365 workload (Exchange, SharePoint, Skype for Business, Windows as a Service).
Students should also have a working knowledge of networking, server administration and IT fundamentals such as DNS, Active Directory, and PowerShell. 

Course content

This 5 day course contains of these modules:

Moving Your Organization to Office 365

  • Exchange Online
  • SharePoint Online
  • Teams and additional Resources

Configuring your Microsoft 365 Tenant

  • Planning Your Network with Office 365
  • Planning Your Service Setup and Hybrid Environment
  • Planning Your Migration to Office 365

Configuring Office 365

  • Office 365 Client Overview
  • Configuring Office Client Connectivity to Office 365

Managing Office 365 ProPlus Deployments

  • Managing User-Driven Client Installations
  • Managing Centralized Office 365 ProPlus Deployments
  • Configuring Office Telemetry and Microsoft Analytics

Designing your Microsoft 365 Tenant

  • Planning a Microsoft 365 On-premises infrastructure
  • Planning Your Identity and Authentication Solution

Configuring your Microsoft 365 Tenant

  • Planning and configuring your Microsoft 365 Experience
  • Leveraging FastTrack and Partner Services
  • Implementing Your Domain Services

Managing your Microsoft 365 Tenant

  • Configuring Tenant Roles
  • Managing Tenant Health and Services

Manage User Security Groups and Licenses for Cloud Identities

  • User Accounts and Licenses in Microsoft 365
  • Admin Roles and Security Groups in Microsoft 365
  • Password Management in Microsoft 365

Plan and Implement Identity Synchronization

  • Introduction to Identity Synchronization
  • Planning and Implementing for Azure AD Connect
  • Managing Synchronized Identities

Planning and Implementing Federated Identities

  • Introduction to Federated Identities
  • Planning and Implementing an AD FS Deployment

Implementing Applications and External Access

  • Implementing Applications in Azure AD
  • Configuring Azure AD Application Proxy
  • Designing Solutions for External Access


This course is recommended as preparation for exam MS-100: Microsoft 365 Identity and Services.
Exam MS-100 (together with exam MS-101) leads to the new certification: Microsoft 365 Certified Enterprise Administrator Expert.

The exam fee is not included in the course price.

To earn the  Enterprise Administrator Expert certification, you must pass both exam MS-100 and exam MS-101, plus earn one of the new associate-level workload certifications:

  • Modern Desktop Administrator
  • Teamwork Administrator (coming soon)
  • Security Administrator (coming soon) or
  • Messaging Administrator (coming soon)

Do you already have the MCSE: Productivity certification?
If so, this meets the workload requirement, and you only need to pass exam MS-100 and exam MS-101 to earn your Microsoft 365 Certified: Enterprise Administrator Expert.

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