ITIL® 4 Practitioner: IT Asset Management

This module focuses on how to plan and manage the full lifecycle of all IT assets, to help the organisation maximise value, control costs, manage risks, support decision-making about the purchase, re-use, retirement and disposal of IT assets, meet regulatory and contractual requirements.

«The purpose of the IT asset management practice is to plan and manage the full lifecycle of all IT assets. »

The ITIL 4 Practitioner: IT Asset Management is intended for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the IT Assessment Management practice in their everyday work. 

This course will help you to:

  • Ensure that the organisation has relevant information to enable informed decisions throughout the lifecycle of its IT assets
  • Continually monitor and optimise the utilisation and maintenance of IT assets
  • Increase compliance with legal and regulatory requirements
  • Increase alignment of IT investments with evolving business objectives and needs
  • Measure, assess and develop the IT Asset Management practice capability in your organisation by using the ITIL Maturity Model

Audience:

  • Everyone having an ITIL certification

Prerequisite:

ITIL 4 Foundation certification 

Course material:

Official course material will be delivered digital and consist of:

  • Course material 
  • ITIL Practice guide for IT Asset Management
  1. Understand the key concepts of the practice
  2. Understand the processes of the practice
  3. Understand the roles and competences of the practice
  4. Understand how information and technology support and enable the practice
  5. Understand the role of partners and suppliers in the practice
  6. Understand how the ITIL capability model can
    be used to develop the practice
  7. Understand how the ITIL guiding principles
    support the practice.

How to take the exam:

  • 20 questions
  • Multiple choice
  • 13 out of 20 marks required to pass (65%)
  • 30 minutes
  • Closed book.

You will get an exam voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera.

Get the step-by-Step Guidelines on how to take an Online Proctored Exam on your computer.

ONLINE PROCTORING GUIDELINES

The trainer will also guide you through the procedures on how to book and prepare for the exam during the course.

 

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