ITIL® 4 Practitioner: IT Asset Management

This module focuses on how to plan and manage the full lifecycle of all IT assets, to help the organisation maximise value, control costs, manage risks, support decision-making about the purchase, re-use, retirement and disposal of IT assets, meet regulatory and contractual requirements.

The ITIL 4 Practitioner: IT Asset Management is intended for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the IT Assessment Management practice in their everyday work. 

«The purpose of the IT asset management practice is to plan and manage the full lifecycle of all IT assets. »

Course objectives

This course will help you to:

  • Ensure that the organisation has relevant information to enable informed decisions throughout the lifecycle of its IT assets
  • Continually monitor and optimise the utilisation and maintenance of IT assets
  • Increase compliance with legal and regulatory requirements
  • Increase alignment of IT investments with evolving business objectives and needs
  • Measure, assess and develop the IT Asset Management practice capability in your organisation by using the ITIL Maturity Model

Audience

This course is suitable for:

  • IT service management professionals
  • IT asset managers and asset administrators
  • IT operations and infrastructure professionals
  • IT managers responsible for governance and compliance
  • Professionals responsible for managing costs and risks related to IT assets

Prerequisite:

For taking the exam, a candidate must have passed the ITIL 4 Foundation certification

Understanding the IT Asset Management practice

Participants learn the purpose, scope and key concepts of the IT Asset Management practice and how it contributes to managing technology resources effectively.

Asset lifecycle management

The course explores how IT assets are managed throughout their lifecycle, including procurement, deployment, maintenance and retirement.

Roles, governance and organisational integration

Participants learn about the roles, responsibilities and governance structures required to manage assets effectively within an organisation.

Supporting tools and technologies

The training explains how asset management tools and asset registers help organisations track assets and maintain accurate information.

Measuring and improving asset management capability

Participants explore success factors, key metrics and the ITIL maturity model to measure and improve the effectiveness of the IT Asset Management practice.

How to take the exam:

  • 20 questions
  • Multiple choice
  • 13 out of 20 marks required to pass (65%)
  • 30 minutes
  • Closed book.

You will get an exam voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera.

Get the step-by-Step Guidelines on how to take an Online Proctored Exam on your computer.

ONLINE PROCTORING GUIDELINES

The trainer will also guide you through the procedures on how to book and prepare for the exam during the course.

Requirements:

For taking the exam, a candidate must have passed the ITIL 4 Foundation certification or ITIL® V3 Foundation examination.

Practical information

Duration: 1 day
Price: 9 900 NOK
Language: English course material, Norwegian speaking instructor
Format: Classroom or virtual training

FAQ

Hva lærer jeg på dette kurset?
Du lærer hvordan IT Asset Management-praksisen brukes til å holde oversikt over IT-ressurser og sikre kontroll over kostnader, risiko og etterlevelse.

Hvem passer kurset for?
Kurset passer for IT-fagpersoner som jobber med IT-drift, asset management, IT-styring eller tjenestestyring.

Hva er kravene for å delta?
Du må ha bestått ITIL® 4 Foundation før du kan ta sertifiseringseksamen.

Hvordan gjennomføres eksamen?
Eksamen gjennomføres online med digital eksamensvakt etter at du har mottatt en eksamensvoucher.

Hva skjer hvis jeg ikke består eksamen?
Retake-regler avhenger av sertifiseringsleverandøren, men det er normalt mulig å ta eksamen på nytt.

Får jeg ekstra tid på eksamen?
Ja, kandidater som ikke har engelsk som morsmål kan få ekstra tid i henhold til eksamensreglene.

Other relevant courses