This course provides a comprehensive overview of how Workspace ONE UEM is used to manage Apple devices in enterprise environments. Participants learn how to manage macOS and iOS devices using profiles, applications, and integrations with Apple services, while ensuring a secure and consistent user experience.
Delivered by an Omnissa Certified Instructor, the course combines conceptual understanding with practical exercises, enabling participants to confidently manage Apple devices using Workspace ONE UEM.
Key takeawaysAfter completing this course, participants will have the knowledge and practical understanding required to manage Apple devices using Workspace ONE UEM.
PrerequisitesRecommended:
Target audience
The course begins with an introduction to Workspace ONE UEM and the fundamentals of Apple device management. Participants learn how Apple management is implemented within Workspace ONE and how the Omnissa platform enhances Apple device management capabilities.
This section focuses on navigating and customizing the Workspace ONE UEM console. Participants learn about console foundations, account structures, and basic administrative tasks.
Participants learn how Workspace ONE UEM integrates with Apple services, including Apple Business Manager, Automated Device Enrollment, and Volume Purchase Program (VPP) for app and content distribution.
This section covers Workspace ONE Intelligent Hub, including unified app catalog functionality, Hub Services configuration, sensors, scripts, and the use of hubcli to enhance the end-user experience.
Participants gain an understanding of Workspace ONE profiles and how they are used to manage Apple devices. Topics include profile creation, declarative device management, and desired state configuration.
This section focuses on managing macOS and iOS updates using Workspace ONE UEM. Participants learn how to control OS updates, use the Device Updates dashboard, enforce updates, and manage updates through Intelligent Hub.
The course concludes with troubleshooting techniques for Apple devices managed with Workspace ONE UEM. Participants learn how to collect logs, troubleshoot issues in the console, and use Workspace ONE Assist to resolve common problems.
This course supports certification preparation by building foundational knowledge and practical skills in Workspace ONE UEM Apple device management.
It aligns with Omnissa training paths and complements other Workspace ONE UEM courses focused on deployment, administration, and troubleshooting.
Is this course suitable for beginners?
Yes. This course is suitable for administrators who are new to managing Apple devices with Workspace ONE UEM, provided they have basic Apple device experience.
Is this a hands-on course?
Yes. The course includes hands-on exercises and labs focused on real-world Apple device management scenarios.
How long does the course last?
The course is delivered over three days as instructor-led training or as self-paced on-demand learning.
Do I need to bring an Apple device?
Yes. Participants should bring an Apple device running iOS 17 or later to participate in device management labs.
