This course is designed for IT professionals who want to manage, secure, and optimize enterprise devices using Omnissa Workspace ONE UEM. Participants gain in-depth operational knowledge and advanced administrative skills to confidently run Workspace ONE UEM in complex, multi-platform environments.
Delivered by an Omnissa Certified Instructor, the course combines theory with extensive hands-on labs and real-world scenarios to ensure participants can operate Workspace ONE UEM effectively in production.
Key takeawaysAfter completing this course, participants will be able to administer, secure, and optimize Workspace ONE UEM environments at enterprise scale.
PrerequisitesRecommended:
Target audience
The course begins with an overview of Workspace ONE UEM foundations, platform architecture, and modern SaaS design principles. Participants gain an understanding of core components, Hub Services, accounts, and example enterprise use cases.
This section covers identity and directory integration, including direct directory services, Omnissa Identity Service, and integration with Omnissa Access for secure authentication and administrator access.
Participants learn how to integrate Omnissa Access, configure authentication methods, enable Single Sign-On, and implement access and conditional access policies to protect corporate resources.
This section focuses on application lifecycle management, including public, internal, and purchased applications, software distribution, and the use of the Workspace ONE SDK.
Participants gain in-depth knowledge of profiles and policies, including platform-specific payloads, profile creation, deployment strategies, and advanced configuration techniques.
This section introduces Freestyle Orchestrator and teaches participants how to design, create, automate, and troubleshoot workflows within Workspace ONE UEM and Omnissa Intelligence.
Participants learn how to implement modern management for Windows devices, including provisioning, enrollment, policy configuration, updates, application management, analytics, and troubleshooting.
This section covers Apple device management in depth, including integration with Apple Business Manager, Automated Device Enrollment, VPP app deployment, profiles, declarative device management, scripts, sensors, and OS update management.
Participants explore Android Enterprise management modes, compliance policies, productivity application management, OS updates, automation, and troubleshooting techniques.
This section introduces Omnissa Intelligence, including dashboards, data exploration, experience management, security insights, integrations, and analytics-driven optimization.
Participants learn how to implement Zero Trust principles using Workspace ONE UEM, including compliance policies, Mobile Threat Defense, secure access with Tunnel, and Zero Trust integrations.
The course concludes with Workspace ONE UEM APIs, advanced troubleshooting methodologies, component topology analysis, log management, and diagnostics across endpoints, integrations, and services.
This course supports certification preparation by providing advanced, hands-on experience with Workspace ONE UEM administration and operations.
It aligns with Omnissa certification paths and is a key course for professionals responsible for enterprise endpoint management.
Is this course suitable for beginners?
No. This course is intended for intermediate to advanced practitioners with prior Workspace ONE UEM experience.
Is the course hands-on?
Yes. The course includes extensive hands-on labs and practical administrative scenarios.
How long does the course last?
The course is delivered over five days as instructor-led training or as self-paced on-demand learning.
Does the course cover multiple platforms?
Yes. The course covers Windows, macOS, iOS, Android, and enterprise integrations.
