Workspace ONE: Deploy and Manage

This course provides a comprehensive introduction to deploying, configuring, and managing Omnissa Workspace ONE UEM in enterprise environments. Participants learn how to implement an intelligence-driven, multi-platform endpoint management solution and manage the full device lifecycle across different operating systems.

The course combines theory, hands-on labs, simulations, and interactive lectures to ensure participants gain practical experience with Workspace ONE UEM and Workspace ONE Access.

Key takeaways

After completing this course, participants will have the knowledge and practical skills required to deploy and manage Workspace ONE UEM and integrate it with identity and access services.

  • Understand the architecture, components, and capabilities of Workspace ONE UEM
  • Deploy and manage multi-platform endpoint environments
  • Navigate and administer the Workspace ONE UEM console
  • Onboard and manage devices throughout their lifecycle
  • Configure policies, profiles, and compliance settings
  • Deploy and manage applications and content
  • Integrate Workspace ONE UEM with Omnissa Access
  • Implement identity, authentication, and Single Sign-On concepts
  • Monitor environment health and optimize endpoint management

Prerequisites

This course has no formal prerequisites.
A general understanding of End-User Computing concepts is beneficial.

Target audience

  • Systems Engineers
  • Consulting Architects
  • Microsoft End-User Computing Specialists

Workspace ONE platform architecture

The course begins with an overview of Workspace ONE UEM architecture, core components, and platform capabilities. Participants learn about high availability, disaster recovery, and the overall value of the Workspace ONE platform.

Administration and console management

Participants learn how to navigate and customize the Workspace ONE UEM console, understand hierarchical management structures, manage accounts and permissions, and work with Workspace ONE Hub Services.

Enterprise integrations and identity

This section covers integrations with directory services, certificate-based authentication, email services, and an introduction to Dynamic Environment Manager. Identity and access concepts are introduced as part of the digital workspace foundation.

Device onboarding and lifecycle management

Participants learn how to onboard endpoints using different enrollment methods, configure autodiscovery, and manage devices throughout their lifecycle using Workspace ONE Intelligent Hub.

Endpoint management and policies

This section focuses on managing endpoints using device and user profiles, compliance policies, Freestyle Orchestrator, sensors, and scripts across supported platforms.

Alternative management methods

Participants explore alternative management methods such as device staging, product provisioning, Android launcher configurations, and Linux device management options.

Application, email, and content management

This section covers application deployment for public, internal, and paid apps, email configuration and compliance, and integration with content repositories and file shares.

Monitoring, maintenance, and optimization

Participants learn how to monitor endpoint health, analyze deployment and compliance data, and perform ongoing maintenance using Workspace ONE UEM monitoring tools.

Workspace ONE Access and authentication

The course introduces Omnissa Access, including authentication methods, SAML 2.0 concepts, Single Sign-On workflows, and mobile Single Sign-On.

Productivity services and automation

The course concludes with productivity integrations such as Unified Access Gateway, Secure Email Gateway, Tunnel, Content Gateway, and Workspace ONE Intelligence for analytics and automation.

This course supports certification preparation by providing foundational knowledge and hands-on experience with Workspace ONE UEM and Workspace ONE Access.

It aligns with Omnissa training paths and serves as a core course for professionals working with enterprise endpoint management.

Is this course suitable for beginners?
Yes. This course is suitable for participants who are new to Workspace ONE UEM and want a structured introduction to deployment and management.

Is this a hands-on course?
Yes. The course includes hands-on labs, simulations, and practical exercises.

How long does the course last?
The course is delivered over five days as instructor-led training.

Does the course cover identity and access management?
Yes. The course includes Workspace ONE Access, authentication methods, and Single Sign-On concepts.

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