Horizon 8: Administration and Operations

This course focuses on the day-to-day administration, optimization, and troubleshooting of Omnissa Horizon 8 environments. Participants learn how to manage virtual desktops and published applications using Horizon Console, with a strong emphasis on operational efficiency, performance, and user experience.

Delivered by an Omnissa Certified Instructor, the course combines theory with hands-on exercises to ensure participants can confidently operate and support enterprise Horizon environments.

Key takeaways

After completing this course, participants will be able to effectively administer, optimize, and troubleshoot Horizon 8 environments in production.

  • Understand the architecture and core components of Omnissa Horizon 8
  • Build, optimize, and maintain Windows and Linux desktop images
  • Create and manage Instant Clone and Full Clone desktop pools
  • Configure and manage RDS farms and published applications
  • Administer user entitlements and access permissions
  • Optimize desktop performance using Omnissa OS Optimization Tool
  • Monitor Horizon environments using performance and helpdesk tools
  • Troubleshoot common issues across Horizon, App Volumes, and Dynamic Environment Manager
  • Deliver personalized and consistent user experiences using DEM

 Prerequisites

Recommended:

Target audience

  • Intermediate to advanced Horizon administrators
  • IT professionals responsible for managing, optimizing, and troubleshooting enterprise desktops and applications

Horizon administration foundations

The course begins with an introduction to Omnissa Horizon 8 architecture, roles, and administrative concepts. Participants learn how to navigate the Horizon Console, use the Help Desk tool, and analyze performance using Horizon Performance Tracker.

Agents, clients, and secure connectivity

This section covers Horizon Agent and Horizon Client installation and configuration, secure connectivity options, and key client features across different platforms.

Desktop images and pool management

Participants learn how to build and optimize Windows desktop images, prepare templates and snapshots, and create and administer virtual desktop pools. Both Instant Clone and Full Clone pools are covered in detail.

RDS and Linux desktop administration

This section focuses on Remote Desktop Services, including RDS desktop and application pools, load balancing, and farm configurations. Participants also learn how to deploy and manage Linux virtual desktops.

Monitoring, troubleshooting, and optimization

Participants gain hands-on experience with monitoring tools, log analysis, and structured troubleshooting techniques. Topics include connection issues, client troubleshooting, Instant Clone issues, and device redirection.

App Volumes administration

The course introduces App Volumes architecture and application lifecycle management. Participants learn how to capture, deliver, update, and troubleshoot App Volumes application packages.

Dynamic Environment Manager administration

This section covers Dynamic Environment Manager fundamentals, including personalization, condition sets, policy enforcement, and delivery of persistent user experiences.

Advanced troubleshooting and operations

The course concludes with troubleshooting across App Volumes and Dynamic Environment Manager, focusing on resolving common issues related to performance, connectivity, and user experience.

This course supports certification preparation by providing practical, hands-on experience with Horizon 8 administration and operations.

It aligns with Omnissa certification paths and helps participants strengthen the operational skills required for managing enterprise Horizon environments.

Is this course suitable for beginners?
No. This course is designed for intermediate to advanced practitioners with prior Horizon experience.

Is this a hands-on course?
Yes. The course includes extensive hands-on labs focused on real-world administrative and troubleshooting scenarios.

How long does the course last?
The course is delivered over five days as instructor-led training or as self-paced on-demand learning.

Does the course cover App Volumes and DEM?
Yes. The course includes administration and troubleshooting of both App Volumes and Dynamic Environment Manager.

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