Jira Administration (Cloud)

This Jira Software Administration training course explores how Atlassian Jira Software can be tailored to meet specific needs with an in depth look at effective administration and configuration.

Course objectives:

By the end of this course, you will understand how Jira can be tailored to meet specific project and processing needs.


This course is ideal for new Jira application administrators and those with the responsibility of defining projects and configurations for use within agile teams.


Completion of the ‘Agile with Jira Software Essentials’ training course (or equivalent) is recommended.

Course outline:

Module 1: JIRA Concepts Overview

  • Introduction
  • Summary of Users and Groups
  • Projects
  • Project Roles
  • Schemes
  • Audit logs

Lab Exercises

  • Create a JIRA Project and project category
  • Exploring the Issue type scheme

Module 2: Users and group management

  • Users and the User browser
  • User Sign up
  • Groups and the Group Browser
  • Global Permissions

Lab Exercises

  • Public Sign up and groups
  • Add new users and create/assign groups

Module 3: Project Administration

  • Project administration vs global administration
  • Versions
  • Components
  • Access control
    • project roles
    • permission schemes 
    • Issues security schemes

Lab Exercises

  1. Create a Project Role and a Permission Scheme
  2. Set up an Issue security Scheme

Module 4: The Simpler Schemes

  1. Issue Type
    • Issue type schemes
  2. Notification
    • Notification schemes
    • Events
  3. Priority
    • Priority Schemes

Lab Exercises

  1. Create a new issue type
  2. Create an Issue Type Scheme
  3. Create a Notification schemes
  4. View the default Priority Scheme

Module 5: Fields

  • Resolutions
  • Custom Fields
  • New options in custom fields
  • Field Configuration Schemes
  • Field Configurations
  • Re-Indexing & Index Recovery

Lab Exercises

  1. Create Custom Fields
  2. Define a context
  3. Create a Field Configuration
  4. Make use of a Field Configuration Scheme

Module 6: Screens

  • Understanding Screen Schemes
  • Screen Schemes
  • Creating screens
  • Modifying screens

Lab Exercises

  • Create a screen
  • Modify screen contents
  • Implement a Screen Scheme
  • Implement an Issue Type Screen Scheme

Module 7: Workflows

  • The visual workflow designer
  • Planning workflows
  • The Status Attribute
  • Transitions
  • Mapping workflow status to Agile boards
  • Workflow Triggers
  • Creating a workflow
  • Creating a workflow schemes
  • Workflow sharing

Lab Exercises

  • Add states into a workflow
  • Configure screens on transitions
  • Using post functions and vapdators
  • Configuring your agile board to match workflow changes
  • Implementing workflow schemes
  • Putting it all together

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