Microsoft Dynamics 365 for Sales (MB2-717)

This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM that allow you to track and manage the sales process from potential to close. It provides insight on using the Product Catalog and process sales information.

Course goals

  • Explore the default sales management functionality within Microsoft Dynamics CRM
  • Guidance on the opportunity process flow
  • Maintain lead record management
  • Configure the product catalog
  • Explain the sales ordering process
  • Walk through the creation of metrics and goals within sales management
  • Provide an overview of sales analysis and its business impact on an organization

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