Microsoft Dynamics 365 customer engagement Online Deployment (MB2-715)

På dette kurset gjennomgås teknikkene som er nødvendige for å implementere og vedlikeholde Microsoft Dynamics 365 Online.

Audience

Candidates for this course typically include network administrators, network managers, solution architects, functional consultants, partners, and project managers. The course is also appropriate for people who have a business software solutions background and want to demonstrate foundational understanding of the Microsoft Dynamics 365 application.

Prerequisites

  • Some basic experience using Windows applications
  • Knowledge of basic sales, marketing, and customer service roles in a business
  • Some knowledge of common Microsoft Dynamics CRM record types is preferred

Course content

During this course you will learn to:

  • Manage Microsoft Dynamics 365 Subscriptions
  • Manage Microsoft Dynamics 365 Instances
  • Managing Microsoft Dynamics 365 Upgrades
  • Integration with other Microsoft Online Business Solutions
  • Managing Microsoft Dynamics 365 Apps
  • Microsoft Dynamics 365 integration with Microsoft Outlook
  • Configure and Manage Mobile Devices

Certification

This course leads to the exam MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment

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