Atlassian JIRA Software Administration Training Course

This Atlassian JIRA Software Administration training course explores how Atlassian JIRA Software can be tailored to meet specific needs with an in depth look at effective administration and configuration.

Lab Exercises 
The lab environment (an instance of JIRA Software) gives users a practical working area to engage with. This enables them to benefit from seeing JIRA Software in action with real world settings and examples, translating the theory from the course into practical knowledge. 

Course objectives:

At the end of the Clearvision Atlassian JIRA Software Administration training course students will understand how Atlassian JIRA can be tailored to meet their specific project and process needs. Includes a more in-depth look at effective administration and configuration methods. 


This course is ideal for new JIRA Application Administrators and those with the responsibility to define projects and configurations. 


  • Access to a laptop and an active internet connection

Course outline:

Module 1: JIRA Concepts Overview

  • Introduction
  • Summary of Users and Groups
  • Projects
  • Project Roles
  • Schemes
  • Audit logs

Lab Exercises

  • Create a JIRA Project and project category
  • Exploring the Issue type scheme

Module 2: Users, Groups and Access

  • Users and the User browser
  • Privacy
  • Groups and the Group Browser
  • Project Roles
  • Permissions & Access Control

Lab Exercises

  • Public signup and groups
  • Add new users and create/assign groups
  • Create a Project Role and a Permission Scheme
  • Set up an Issue Security Scheme

Module 3: Configuring Agile Boards

  • Board permissions
  • Settings
  • Columns
  • Swimlanes
  • Filters
  • Agile Cards

Lab Exercises

  • Configuring board filters
  • Agile board permissions
  • Configuring colours
  • Change card fields
  • Change Swimlanes

Module 4: The Simpler Schemes

  • Issue Type Schemes
  • Notification schemes
  • Permission Schemes
  • Issue Security Schemes
  • Events

Lab Exercises

  • Create a Notification schemes
  • Create an Issue Type Scheme

Module 5: Fields

  • Priorities and Resolutions
  • Custom Fields
  • New options in custom fields
  • Field Configuration Schemes
  • Field Configurations
  • Re-Indexing & Index Recovery

Lab Exercises

  • Create Custom Fields
  • Define a context
  • Create a Field Configuration
  • Make use of a Field Configuration Scheme

Module 6: Screens

  • Understanding Screen Schemes
  • Screen Schemes
  • Creating screens
  • Modifying screens

Lab Exercises

  • Create a screen
  • Modify screen contents
  • Implement a Screen Scheme
  • Implement an Issue Type Screen Scheme

Module 7: Workflows

  • The visual workflow designer
  • Planning workflows
  • The Status Attribute
  • Transitions
  • Mapping workflow status to Agile boards
  • Workflow Triggers
  • Creating a workflow
  • Creating a workflow schemes
  • Workflow sharing

Lab Exercises

  • Add states into a workflow
  • Configure screens on transitions
  • Using post functions and validators
  • Confiiguring your agile board to match workflow changes
  • Implementing workflow schemes
  • Putting it all together

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